Wine Not Upcycle is proud to offer custom glass cutting and upcycling services tailored to your unique bottles and vision. Whether you’re a winery, restaurant, bar, or an individual with a collection of cherished bottles, we’ll help turn them into beautiful, functional pieces you can enjoy for years to come.
How It Works:
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Complete the Custom Order Request Form
Fill out the form below with your details and a description of your project. A member of our team will reach out to you within 1–2 business days.Custom Order Link -
Ship Your Bottles to Us (if applicable) or Customize Our Products
Once your request is confirmed, you’ll receive shipping instructions. You will be responsible for securely packaging and shipping your bottles to our studio. We will return your completed order using the original packaging you provide. If you are customizing a product from our inventory, you will provide details of your request. -
Receive a Custom Quote & Invoice
After reviewing your request, we’ll provide a detailed quote that includes labor, processing, and any additional materials (if applicable). A formal invoice will follow. Full payment is required before we begin processing your order. -
Enjoy Your Custom Pieces
We’ll carefully cut and transform your bottles into the agreed-upon products—such as candles, planters, vases, or drinking glasses—and ship them back to you.
Terms & Conditions:
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Shipping & Handling:
Customers are responsible for the cost and safe packaging of bottles sent to Wine Not Upcycle. We recommend insuring your shipment, as we are not liable for bottles lost or damaged in transit to our studio. -
Final Sale Policy:
Once your custom order is in processing, it cannot be changed, canceled, returned, or refunded. All custom orders are final sale. -
Payment Terms:
Full payment is required before work begins. Any additional fees for expedited orders, specialty materials, or complex projects will be communicated and added to your final invoice. -
Lead Time:
Custom orders typically require 7–14 business days from the date of payment, depending on order size and complexity. Rush services may be available for an additional fee.
📌 Breakage Disclaimer & Liability Waiver
At Wine Not Upcycle, we handle every bottle with the highest level of care, precision, and craftsmanship. However, due to the inherent nature of glass and the variability in bottle thickness, age, glass quality, and manufacturing inconsistencies, there is always a risk of damage during the cutting, sanding, and processing stages.
By submitting a custom order and sending your personal bottles to our studio, you agree to the following:
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You acknowledge and accept the risk that your bottles may crack, chip, shatter, or break during handling, cutting, or repurposing.
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Wine Not Upcycle will take all reasonable precautions and use professional equipment and techniques to minimize the chance of breakage. In the event of accidental damage during production, we will promptly notify you and handle the situation in various ways:
- Full refund: Issuing a full refund without requiring the item to be returned.
- Partial refund: Offering a partial refund depending on the extent of the damage.
- Replacement: Send us a replacement item, if available, potentially without requiring the original to be returned.
- Return for refund: Requesting the buyer return the damaged product for a full refund.
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In the event of accidental damage occurred upon arrival at the studio, we will promptly notify you of the extent of the damage and determine if the bottle(s) is salvageable to proceed or issue a full refund.
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Customers sending bottles of high sentimental or monetary value (such as limited edition, rare, or commemorative bottles) do so at their own risk. We provide high quality craftmanship and will do our best to cater to your personalize needs.
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By placing a custom order, you agree to these terms and release Wine Not Upcycle from any liability related to the accidental breakage of your bottle.
- Wine Not Upcycle has the right to decline custom orders due to complexity of the order, time management, or any foresee reasons.
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📞 Want to discuss your project before submitting? Select Schedule a Call on the form or email us at info@winenotupcycle.com.